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Fully Insured & Compliant

$20 Million Public Liability

Complete insurance coverage and industry compliance for your peace of mind

Comprehensive Insurance Coverage

Public Liability Insurance

$20,000,000

Active

Our comprehensive public liability insurance provides complete protection for our clients, covering any potential damages or injuries that may occur during our service delivery.

Coverage Includes:

  • Property damage protection
  • Personal injury coverage
  • Product liability
  • Completed operations

Policy Details:

  • Policy Number: Available on request
  • Insurer: Leading Australian provider
  • Territory: Australia-wide
  • Renewal: Annual review
Workers Compensation

Full workers compensation coverage for all our employees, ensuring protection for our team while they work on your property.

Active Coverage
Professional Indemnity

Protection against claims arising from professional advice or services, including our specialised cleaning recommendations.

Active Coverage
Certificate of Currency

Need a Certificate of Currency for your records? We can provide current insurance certificates for all our policies within 24 hours of request.

Industry Compliance & Certifications

AS 4586 Slip Rating

Our thermal cleaning process is certified to Australian Standard AS 4586 for slip resistance, ensuring safe surfaces in all commercial properties.

Safe Work Method Statements

Comprehensive SWMS documentation for all cleaning procedures, meeting WorkSafe requirements across all sites.

Environmental Compliance

All cleaning processes comply with environmental regulations, using eco-friendly products where possible.

COVID-Safe Practices

Certified COVID-safe cleaning protocols with thermal sanitisation achieving 99.97% pathogen elimination.

Compliance Documentation

All our compliance documentation is available for review by clients and property managers. This includes:

  • Insurance certificates
  • AS 4586 test results
  • Safe Work Method Statements
  • Staff training certifications
  • Equipment compliance certificates
  • Environmental impact assessments

Insurance Claims Process

In the Unlikely Event of an Incident

While rare, we have a clear process for handling any incidents

Immediate Steps:

  1. 1

    Report Immediately

    Contact our 24/7 hotline: 1800 266 922

  2. 2

    Document Everything

    Take photos and notes of any damage or concerns

  3. 3

    We Handle the Rest

    Our insurance team manages all paperwork and claims

Our Commitment:

  • Response within 2 hours during business hours
  • Direct liaison with our insurers
  • No excess charges passed to clients
  • Full transparency throughout the process

Have questions about our insurance coverage?